Contact

Have a question, suggestion, or need help? Our team is here to support you.

Send Us a Message

Fill in the form below and we will respond as soon as possible, usually within 24 to 48 business hours.

Customer support illustration for RocketBox Social Casino

Other Ways to Reach Us

Email: contacto@rocketboxdesigngame.com

Response hours: Monday to Friday, 9:00 — 18:00 (Lisbon time)

Location: Portugal (PT)

Operator: NovaPlay Digital Lda. · License P-VD-26.03-13AG

For data privacy questions, see our Privacy Policy. For responsible play information, visit our Responsible Play page.

Frequently Asked Questions

Answers to the most common questions about RocketBox Social Casino.

Yes, absolutely. All games on RocketBox Social Casino are 100% free. There are no registration fees, mandatory purchases, or hidden payments. We use virtual currency with no real value purely for entertainment within the social casino platform.
No. RocketBox Social Casino is a social entertainment platform exclusively for recreation. We do not offer real-money prizes, material goods, or any commercial value. Virtual coins and points earned during play serve only for progression within the platform.
You can play many of our titles directly in the browser without registering. However, creating a free account lets you save progress, join weekly leaderboards, receive daily virtual coin bonuses, and manage optional virtual currency subscriptions.
Yes, our platform was built with a mobile-first approach. All games and pages adapt automatically to smartphones, tablets, and computers. We recommend a stable internet connection for the best experience.
The weekly leaderboard tracks points earned by each player during the current week. Points are collected by playing any title on the platform. At the end of each week, the ranking resets and top players receive special recognition in the Top Players section.
If you encounter technical difficulties, try refreshing the page, clearing your browser cache, or using a different browser (we recommend updated Chrome, Firefox, or Safari). If the problem persists, use the contact form above and select "Technical issue" as the subject.